Minor incident

Atera: Degraded Login Performance

Affected: Admin Console GUI

Current status of Atera: Operational — live Atera status

Timeline

1. Oct 19, 2026, 06:27 UTC
   investigating
   We are currently experiencing slow or failing logins. Some users may be unable to sign in or may see long loading times. Our team is investigating and we will share an update shortly.
2. Oct 19, 2026, 06:57 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Oct 19, 2026, 07:37 UTC
   identified
   We made some changes at the database level to address the performance issue. We are now closely watching the results and will provide another update soon.
4. Oct 19, 2026, 14:21 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Oct 19, 2026, 18:56 UTC
   monitoring
   We are continuing to monitor for any further issues.
6. Oct 20, 2026, 07:34 UTC
   resolved
   This incident has been resolved.

Updates as published by Atera (original).