No impact incident

Atera: 2FA SMS Verification Delivery Issue

Oct 8, 2026, 12:48 UTC
started
07:10 UTC
resolved October 14, 2026
5 days 18 h
duration

Current status of Atera: Operational — live Atera status

Timeline

  1. Oct 8, 2026, 12:48 UTC
    investigating
    We are currently experiencing delays with 2FA SMS verification codes for services including the Work From Home feature, due to a partial outage with Twilio, our third-party provider.
  2. Oct 14, 2026, 07:10 UTC
    resolved
    This incident has been resolved.

Updates as published by Atera (original).

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