Major incident

Buffer: Issue with Threads comments

Current status of Buffer: Operational — live Buffer status

Timeline

1. Jul 13, 2026, 08:48 UTC
   investigating
   We're currently experiencing a delay while updating new comments from Threads API. Our engineering team is currently investigating the cause, and we'll provide updates here as soon as we know more.
2. Jul 13, 2026, 10:39 UTC
   identified
   We've confirmed that an issue with the Meta API is causing the delay, and we’re working with the Threads/Meta team to restore normal delivery of new comments. In the meantime, as a mitigation, we’ve enabled a backup mechanism to help recover recent comments. You can also trigger a manual sync by visiting the Threads channel page in Community or clicking **Sync now**.
3. Jul 19, 2026, 10:20 UTC
   resolved
   This issue has been resolved, and new Threads comments should now be delivered normally. Our backup mechanism has also recovered recent comments that were delayed during the incident. We sincerely apologise for the disruption.

Updates as published by Buffer.