No impact incident
Alpaca: SMS Verification Issues Affecting User Sign-In
Nov 3, 2026, 08:14 UTC
started
08:58 UTC
resolved
44 min
duration
Affected: Account API, Orders API, Positions API, Assets API, Trade Update Streaming, Fractional Orders
Current status of Alpaca: Minor issues — live Alpaca status
Timeline
- Nov 3, 2026, 08:14 UTCinvestigatingWe're aware that some users are experiencing issues completing sign-in when using a text message verification code. Email or authenticator app verification methods are not affected. Our team is actively working on a fix. We will post another update within 15 minutes.
- Nov 3, 2026, 08:23 UTCidentifiedWe've identified the cause of the SMS verification delays affecting some users' sign-in attempts and are working closely with our provider to restore normal SMS delivery.
- Nov 3, 2026, 08:58 UTCresolvedThis incident has been resolved.
Updates as published by Alpaca (original).
Other services with incidents at the same time
- Scaleway 08:35 UTC · [DC3] [NETWORK] Switch down in DC3 Room 46 Rack B09-B10
- Paysafe 08:15 UTC · Service Disruption - QR Code Partner
- Oracle NetSuite Service 08:00 UTC · _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjMwNjMyMTQ4NjE1fQo=
- Hostinger 07:48 UTC · Emergency Network Maintenance in Malaysia Datacenter
- Clerk 07:43 UTC · Elevated error rates for authentication requests
- Sinch 07:28 UTC · Delivery Issue Canada - ICE Wireless
More Alpaca incidents
- November 4, 2026 Delayed crypto deposits and withdrawals: third-party provider outage
- October 21, 2026 Issues on Exchange Availability
- October 19, 2026 Brief API Timeouts
- October 15, 2026 3rd Party Outage affecting Market Data
- October 10, 2026 Sandbox Latency
- October 9, 2026 Delays in End-of-Day Position Reporting for a Subset of Accounts