No impact incident

Alpaca: SMS Verification Issues Affecting User Sign-In

Nov 3, 2026, 08:14 UTC
started
08:58 UTC
resolved
44 min
duration

Affected: Account API, Orders API, Positions API, Assets API, Trade Update Streaming, Fractional Orders

Current status of Alpaca: Minor issues — live Alpaca status

Timeline

  1. Nov 3, 2026, 08:14 UTC
    investigating
    We're aware that some users are experiencing issues completing sign-in when using a text message verification code. Email or authenticator app verification methods are not affected. Our team is actively working on a fix. We will post another update within 15 minutes.
  2. Nov 3, 2026, 08:23 UTC
    identified
    We've identified the cause of the SMS verification delays affecting some users' sign-in attempts and are working closely with our provider to restore normal SMS delivery.
  3. Nov 3, 2026, 08:58 UTC
    resolved
    This incident has been resolved.

Updates as published by Alpaca (original).

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