Major incident

Alloy: Socure DocV is failing to complete for multiple clients

Sep 10, 2026, 19:58 UTC
started
00:37 UTC
resolved September 11, 2026
4 h 39 min
duration

Affected: SDK

Current status of Alloy: Operational — live Alloy status

Timeline

  1. Sep 10, 2026, 19:58 UTC
    investigating
    We are currently investigating the issue.
  2. Sep 11, 2026, 00:37 UTC
    resolved
    The issue is currently resolved. Socure DocV is available again. RCA is upcoming.

Updates as published by Alloy (original).

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