Critical incident

Alloy: API Downtime

Affected: Customer Dashboard

Current status of Alloy: Operational — live Alloy status

Timeline

1. Jun 18, 2026, 18:03 UTC
   investigating
   Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for updates.
2. Jun 18, 2026, 18:15 UTC
   investigating
   We are currently investigating a spike in 500 errors affecting dashboard loading for some users . Our team is actively working to identify the root cause and mitigate the issue. We also observed a brief increase in API errors during this period, but API performance is now operating as expected.
3. Jun 18, 2026, 18:19 UTC
   monitoring
   We are seeing recovery in dashboard performance with error rates returning toward normal levels. We are closely monitoring the platform to ensure stability is fully restored.
4. Jun 18, 2026, 18:27 UTC
   resolved
   After further montioring, we have not observed any new errors. All systems are operating normally.

Updates as published by Alloy (original).