Zuora outage history and status
Is Zuora down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
1
incidents, 90 days
57 min
median time to fix
Sep 1, 2026
last incident
Zuora components
ZUORA ONEID
- Billing tenant access Operational
- SCIM provisioning Operational
- Revenue tenant access Operational
MARKETPLACE (CONNECT) APPLICATIONS
- Marketplace (Connect) - Production Operational
AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com
- Production UI Operational
- Production API Operational
- Production Integrations Operational
- Production Batch Operations Operational
- Production Analytics Operational
- Sandbox UI Operational
- Sandbox API Operational
- Sandbox Integrations Operational
- Sandbox Batch Operations Operational
- Sandbox Analytics Operational
- Central Sandbox Operational
AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com
- Production UI Operational
- Production API Operational
- Production Integrations Operational
- Production Batch Operations Operational
- Production Analytics Operational
- Sandbox UI Operational
- Sandbox API Operational
- Sandbox Integrations Operational
- Sandbox Batch Operations Operational
- Sandbox Analytics Operational
- Central Sandbox Operational
EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com
- Production UI Operational
- Production API Operational
- Production Integrations Operational
- Production Batch Operations Operational
- Production Analytics Operational
- Sandbox UI Operational
- Sandbox API Operational
- Sandbox Integrations Operational
- Sandbox Batch Operations Operational
- Sandbox Analytics Operational
- Central Sandbox Operational
ASIA PACIFIC - CLOUD 1 (AP1) - *.ap.zuora.com
- Production UI Operational
- Production API Operational
- Production Integrations Operational
- Production Batch Operations Operational
- Production Analytics Operational
- Central Sandbox Operational
ZUORA REVENUE CLOUD
- Revenue Core Services Operational
- Revenue API Service Operational
ZEPHR
- Zone A Operational
- Zone B Operational
- Zone C Operational
- Zone H Operational
- Zone L Operational
- Zone P Operational
- Integration APIs (*.api.zephr.com) Operational
- Legacy blaize.io integrations Operational
- Admin Console Operational
- Payment provider integrations Operational
- AI Paywall Operational
Zuora outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1, 2026, 13:57 UTC | Central Sandbox Performance issue: 504 Gateway Time Out error Central Sandbox | No impact | 57 min |
| Jun 28, 2026, 20:59 UTC | Data synchronization delays in Revenue snowflake secure share Revenue Core Services | Minor | 1 h 22 min |
| Jun 27, 2026, 17:38 UTC | Revenue Rest API Revenue API Service | Minor | 24 h 06 min |
| Jun 15, 2026, 18:45 UTC | Currently the <www.zuora.com> is not accessible , we are investigating the issue Production UI | Minor | 30 min |
| May 8, 2026, 03:37 UTC | Internal System Error for Users with Japanese Language Settings Sandbox UI, Sandbox UI, Sandbox UI, Central Sandbox | Minor | 9 h 16 min |
| Apr 29, 2026, 04:39 UTC | Zuora Sandbox Environments UI are inaccessible Sandbox UI, Sandbox UI, Sandbox UI | Minor | 2 h 09 min |
| Apr 24, 2026, 10:39 UTC | A subset of NA1 production tenants using legacy 360 Sync were triggering Turbo Sync instead of Real time sync Production UI, Production API, Production Integrations, Production Batch Operations, Production Analytics, Sandbox UI | No impact | 3 h 30 min |
| Mar 10, 2026, 07:53 UTC | On March 10, 2026, at approximately 12:30 AM PDT, an incident was detected affecting Zuora Revenue Service sandbox environments across regions. Sandbox UI, Sandbox UI, Sandbox UI | Critical | 24 h 07 min |
| Feb 28, 2026, 19:24 UTC | Email / Notification Latency Spike | No impact | <1 min |
| Feb 9, 2026, 07:06 UTC | Zrevenue RC work bench data query Issue reported after the DB maintenance Sandbox UI, Sandbox UI, Sandbox UI | Minor | 2 h 37 min |
| Feb 3, 2026, 04:58 UTC | Performance degradation impacting Zuora Connector for Data Warehouses for a sub-set of NA Production and Sandbox tenants. Production UI, Production UI, Production API, Production API, Production Integrations, Production Integrations | Minor | 3 h 34 min |
| Oct 28, 2025, 15:53 UTC | Temporary disruption to Zephr services Zone A, Zone B, Zone C, Zone H, Zone L, Zone P | Minor | 2 days 20 h |
| Oct 17, 2025, 20:31 UTC | Zuora 360 sync in sandbox tenants is failing when Invoice and its child objects are attempted to sync Sandbox API, Sandbox API, Sandbox API, Sandbox Integrations, Sandbox Integrations, Sandbox Integrations | Minor | 5 h 25 min |
| Oct 15, 2025, 09:57 UTC | EU Production UI and API degradation Production UI, Production API | No impact | 23 min |
| Sep 3, 2025, 22:02 UTC | SFDC OAuth Token failures impacting Zuora to Salesforce Sync Production Integrations, Production Integrations, Production Integrations, Production Integrations | Major | 4 h 09 min |
| Aug 6, 2025, 20:08 UTC | Workflow UI performance Issue | No impact | <1 min |
| Jul 23, 2025, 18:48 UTC | Zephr Application issue Zone A | Minor | 4 h 42 min |
| Jul 21, 2025, 18:33 UTC | A subset of our customers are intermittently experiencing error on Data Source Exports and Aqua Production UI, Production UI, Production API, Production API, Production Integrations, Production Integrations | Minor | 1 h 30 min |
| Jul 20, 2025, 11:21 UTC | NA Production UI degradation Revenue Core Services, Revenue API Service | No impact | 3 h 09 min |
| Jun 12, 2025, 19:26 UTC | Intermittent 502 Errors on Zephr Production Sites Zone A, Zone B, Zone C, Zone H, Admin Console | Critical | 59 min |
| Jun 4, 2025, 13:35 UTC | UI and API errors in a subset of NA2 production tenants Production UI, Production API | Minor | 25 h 35 min |
| Jun 3, 2025, 14:51 UTC | Intermittent internal errors while accessing some functions for subset of tenants Production UI | Minor | 1 h 12 min |
| Jun 2, 2025, 14:58 UTC | Unable to access NA2 production and sandbox tenants Production UI, Billing tenant access | Major | 3 h 19 min |
| May 14, 2025, 20:20 UTC | Intermittent API Failures Impacting RestAPI calls for Nuance/Okta customers in Revenue - Prod Environment Revenue API Service | Minor | 8 days 3 h |
| May 6, 2025, 21:28 UTC | System Health Dashboard Performance Degradation Production UI, Production UI, Production UI | Minor | 1 h 36 min |
50 incidents in our archive since December 6, 2024.
When and where Zuora fails
By weekday
Most incidents start on Wed.
- Mon8
- Tue11
- Wed13
- Thu4
- Fri7
- Sat3
- Sun4
Most affected, last 12 months
- Sandbox UI6
- Central Sandbox3
- Production UI3
- Production API2
- Production Batch Operations2
- Production Integrations2
- Sandbox API2
- Sandbox Batch Operations2
When Zuora went down with others
- May 7, 2026, 23:43 UTC 61 services reported incidents within the hour
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FAQ
- Is Zuora down right now?
- At our last check Zuora's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Zuora go down?
- Zuora reported 1 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Zuora outage?
- The latest reported incident started on Sep 1, 2026, 13:57 UTC: "Central Sandbox Performance issue: 504 Gateway Time Out error", resolved after 57 min.
- How long do Zuora outages last?
- Half of Zuora's incidents in the last 90 days were resolved within 57 min.
Source: Zuora official status page · RSS of Zuora incidents · status badge for your site