OutageDB

No impact incident

Zoom: Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

Oct 4, 2026, 08:05 UTC
started
08:20 UTC
resolved
15 min
duration

Affected: Calling (Inbound/Outbound), Voice (Inbound/Outbound)

Current status of Zoom: Under maintenance — live Zoom status

Timeline

  1. Oct 4, 2026, 08:05 UTC
    monitoring
    On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region. This incident has been resolved and the affected services have been restored.
  2. Oct 4, 2026, 08:20 UTC
    resolved
    This incident has been resolved and the affected services have been restored.

Updates as published by Zoom (original).

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