Major incident

Yext: LinkedIn monitoring issue – Third-Party API Issue

Affected: Hearsay Social

Current status of Yext: Operational — live Yext status

Timeline

1. May 20, 2026, 12:17 UTC
   investigating
   We are currently investigating elevated error rates from LinkedIn APIs used by Hearsay Social to monitor LinkedIn user activity, including posts, comments, and profile updates. Customers may experience delays in LinkedIn activity capture and monitoring. We are working with LinkedIn and monitoring recovery. We will provide another update as more information becomes available.
2. May 20, 2026, 15:56 UTC
   monitoring
   LinkedIn has implemented a fix and we are monitoring results.
3. May 20, 2026, 16:37 UTC
   resolved
   This incident has been resolved.

Updates as published by Yext (original).