Major incident

Wunderkind: Ads Tag Delivery Disruption

Apr 14, 2026, 22:11 UTC
started
16:25 UTC
resolved April 20, 2026
5 days 18 h
duration

Affected: Ads

Current status of Wunderkind: Operational — live Wunderkind status

Timeline

  1. Apr 14, 2026, 22:11 UTC
    identified
    We are aware of an issue where Wunderkind ad tags are being intermittently disabled across multiple publisher sites due to a third-party ad serving platform flagging our tags. This is causing inconsistent ad delivery for affected publishers. We received information on solutions to implement today and we took the following action: We submitted a certification request with the third-party platform, which may take up to 3 business days for approval We deployed update to address the flagged issue Our team is prioritizing these two fixes before evaluating additional remediation steps Client action: In the interim, clients should continue to manually re-enable their ad tags when they are disabled. Our team will proactively monitor traffic each morning until this is fully resolved. Next update: We will provide another update on Friday April 17th or sooner if the certification is approved.
  2. Apr 17, 2026, 22:40 UTC
    monitoring
    The certification request submitted to the third-party platform is still in progress and under review. We have not observed any major performance dips over the last 3 days, however, some sites remain pending re-launch. The update we deployed on April 14th has not introduced any regressions and eliminates one of the flagged variables from the equation. Client action: In the interim, clients should continue to manually re-enable their ad tags when they are disabled. Our team will proactively monitor traffic each morning until this is fully resolved. Next update: We will provide another update once the certification decision is received or on Monday, April 20th.
  3. Apr 20, 2026, 16:25 UTC
    resolved
    The certification request with the third-party platform has been approved. Performance returned to stable levels across affected sites. This issue is now resolved and our team will continue to monitor performance. Thank you for your patience while we worked through this. If you experience any further issues, please reach out to your account team.

Updates as published by Wunderkind (original).

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