Major incident
WP Media: WP Rocket incompatibility with WordPress 7.1
Aug 20, 2026, 06:00 UTC
started
10:15 UTC
resolved
4 h 15 min
duration
Affected: WP Rocket Website, RUCSS service, Rocket Insights
Current status of WP Media: Operational — live WP Media status
Timeline
- Aug 20, 2026, 05:44 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Aug 20, 2026, 06:00 UTCidentifiedA hotfix is being prepared. A manual mitigation for already impacted users is described here: https://docs.wp-rocket.me/article/1927-fatal-error-on-wordpress-7-1
- Aug 20, 2026, 06:15 UTCidentifiedWe are continuing to work on a fix for this issue.
- Aug 20, 2026, 08:14 UTCmonitoringA hotfix has been released (WP Rocket v3.23.2.2). We are monitoring feedback from users to ensure the situation is completely solved.
- Aug 20, 2026, 09:00 UTCmonitoringWe are continuing to monitor for any further issues.
- Aug 20, 2026, 10:15 UTCresolvedThe hotfix 3.23.2.2 is reported to fix the issue by many users. If you still face issues, please contact our support directly to they can help you & investigate your specific issue: https://wp-rocket.me/support/
Updates as published by WP Media (original).
Other services with incidents at the same time
- Monotype 06:38 UTC · Error rate increased on Enterprise
- PressReader 06:27 UTC · Articles, text view and For You unavailable
- Seismic Software 05:54 UTC · The Support Portal is currently unavailable. Please open support tickets by emailing [email protected] if needed.
More WP Media incidents
- October 28, 2026 CPCSS is down for maintenance