Major incident

WP Media: WP Rocket incompatibility with WordPress 7.1

Aug 20, 2026, 06:00 UTC
started
10:15 UTC
resolved
4 h 15 min
duration

Affected: WP Rocket Website, RUCSS service, Rocket Insights

Current status of WP Media: Operational — live WP Media status

Timeline

  1. Aug 20, 2026, 05:44 UTC
    identified
    The issue has been identified and a fix is being implemented.
  2. Aug 20, 2026, 06:00 UTC
    identified
    A hotfix is being prepared. A manual mitigation for already impacted users is described here: https://docs.wp-rocket.me/article/1927-fatal-error-on-wordpress-7-1
  3. Aug 20, 2026, 06:15 UTC
    identified
    We are continuing to work on a fix for this issue.
  4. Aug 20, 2026, 08:14 UTC
    monitoring
    A hotfix has been released (WP Rocket v3.23.2.2). We are monitoring feedback from users to ensure the situation is completely solved.
  5. Aug 20, 2026, 09:00 UTC
    monitoring
    We are continuing to monitor for any further issues.
  6. Aug 20, 2026, 10:15 UTC
    resolved
    The hotfix 3.23.2.2 is reported to fix the issue by many users. If you still face issues, please contact our support directly to they can help you & investigate your specific issue: https://wp-rocket.me/support/

Updates as published by WP Media (original).

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