Critical incident

Wise: Delayed AED payments

Affected: 💸 Payments, 🔗 API

Current status of Wise: Operational — live Wise status

Timeline

1. Aug 24, 2026, 10:05 UTC
   identified
   We're aware of an issue that's affecting customers sending AED. As a result, some payments may be delayed. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.
2. Sep 2, 2026, 06:26 UTC
   identified
   We have identified the root cause and are working on a solution. Customers will continue to see delays impacting pending transfers. We will update you next at 16:00 CET on September 2 the latest.
3. Sep 2, 2026, 11:47 UTC
   identified
   We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 3 the latest.
4. Sep 3, 2026, 11:11 UTC
   identified
   We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 4 the latest.
5. Sep 4, 2026, 13:57 UTC
   identified
   We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 7 the latest.
6. Sep 7, 2026, 13:57 UTC
   identified
   We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 8 the latest.
7. Sep 14, 2026, 14:02 UTC
   identified
   We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 18 the latest.
8. Sep 16, 2026, 09:20 UTC
   monitoring
   We have identified the issue and deployed a fix. We will continue monitoring and provide a further update on Friday.
9. Sep 18, 2026, 08:21 UTC
   resolved
   This incident has been resolved.

Updates as published by Wise (original).