When I Work outage history and status
Is When I Work down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
0
incidents, 90 days
—
median time to fix
Oct 20, 2025
last incident
When I Work components
- Web App Operational
- API Operational
- Login Operational
- Website Operational
- Workchat Operational
When I Work outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 20, 2025, 12:49 UTC | AWS Incident Web App, API, Login, Website, Workchat | No impact | 22 h 50 min |
| May 23, 2025, 15:58 UTC | Performance Issue Web App, API, Login, Website | Major | 16 days 23 h |
| May 22, 2025, 00:08 UTC | Performance Issue Web App, Login, Website | Major | 39 h 12 min |
| May 19, 2025, 14:47 UTC | Performance/Loading Issue Web App, Login | No impact | 2 h |
| May 13, 2025, 19:27 UTC | Partial Web Outage Web App | Major | 2 h 31 min |
| May 12, 2025, 18:41 UTC | Login Issue Web App, Login | No impact | 13 min |
| Apr 18, 2025, 16:56 UTC | SMS notification services are currently degraded or unavailable for some users Web App | Minor | 4 h 02 min |
| Apr 17, 2025, 21:03 UTC | WorkChat service is currently degraded or unavailable for some users Workchat | Critical | 1 h 50 min |
| Oct 14, 2024, 19:41 UTC | Degraded WorkChat Performance Workchat | Critical | 6 h 44 min |
| Jan 11, 2024, 20:20 UTC | Error when logging in Login | Critical | 1 h 08 min |
| Jun 22, 2023, 13:37 UTC | Performance issues with iOS and Android apps Login | Major | 4 h 45 min |
| Jun 13, 2023, 19:54 UTC | Intermittent issues with the Web API Web App | Major | 17 h 59 min |
| Apr 17, 2023, 16:27 UTC | Partial Web Outage Web App | No impact | 45 min |
| Mar 21, 2023, 13:33 UTC | Web and iOS Time Clock Outage Web App, Login | Major | 1 h 58 min |
| Nov 22, 2022, 18:40 UTC | Web Outage Web App, API, Login, Website, Workchat | No impact | 44 min |
| Mar 28, 2022, 17:30 UTC | WorkChat unavailable on the web app Workchat | Major | 4 h 42 min |
| Dec 20, 2021, 17:43 UTC | Text Message (SMS) Delivery Delays | No impact | 2 h 49 min |
| Dec 7, 2021, 17:47 UTC | Mobile App Push and Email Notification Performance Web App | Minor | 6 h 56 min |
| Feb 26, 2021, 14:13 UTC | Degraded WorkChat Performance Workchat | Major | 1 h 57 min |
| Feb 3, 2021, 17:18 UTC | Degraded WorkChat Performance Workchat | Minor | 2 h 45 min |
| Nov 25, 2020, 21:35 UTC | Degraded WorkChat Performance Workchat | Minor | 20 h 39 min |
| Nov 25, 2020, 13:58 UTC | Partial Web Outage Web App, Login | Major | 2 h |
| Nov 20, 2020, 03:41 UTC | Partial Web Outage Login | Critical | 1 h 01 min |
| Sep 22, 2020, 17:38 UTC | WorkChat Workchat | Major | 18 h 56 min |
| Jul 17, 2020, 21:55 UTC | Global DNS Issues Web App, API, Login, Website, Workchat | Minor | 1 h 05 min |
50 incidents in our archive since August 23, 2016.
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FAQ
- Is When I Work down right now?
- At our last check When I Work's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does When I Work go down?
- When I Work reported 0 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last When I Work outage?
- The latest reported incident started on Oct 20, 2025, 12:49 UTC: "AWS Incident", resolved after 22 h 50 min.
Source: When I Work official status page · RSS of When I Work incidents · status badge for your site