Major incident

Wave: Delays in Recurring Invoice generation and Automatic Charges

Apr 29, 2026, 17:32 UTC
started
21:47 UTC
resolved
4 h 16 min
duration

Affected: Invoicing, Payments

Current status of Wave: Operational — live Wave status

Timeline

  1. Apr 29, 2026, 17:32 UTC
    investigating
    We have identified and are investigating an issue causing scheduled recurring invoices to not be generated. Automatic recurring charges that happen through those recurring invoices are also impacted due to this. Creating and sending individual invoices, as well as payments against individual invoices are not affected at this time. We thank you for your patience and we will share updates on next steps as they become available.
  2. Apr 29, 2026, 19:35 UTC
    monitoring
    We have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic payments associated with those recurring invoices applied to the saved payment methods.
  3. Apr 29, 2026, 21:47 UTC
    resolved
    We have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic payments associated with those recurring invoices applied to the saved payment methods.

Updates as published by Wave (original).

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