Critical incident
Locally: Site outage
Apr 29, 2026, 16:56 UTC
started
17:06 UTC
resolved
10 min
duration
Affected: Store Locators, Product Locators, Buy it Locally / Carts / Transactions, Locally.com, Locally "Pages", Storefronts, Same-day Delivery, Inventory Ingestion, Dealer Feed Ingestion, API (v1), API (v2 / Headless, Cart, ShopSense, and Marketing), Brand & Retailer Analytics
Current status of Locally: Operational — live Locally status
Timeline
- Apr 29, 2026, 16:35 UTCinvestigatingWe are currently investigating this issue.
- Apr 29, 2026, 16:54 UTCinvestigatingAll services are now operational. Monitoring and conducting root cause analysis.
- Apr 29, 2026, 16:55 UTCinvestigatingWe are continuing to investigate the root cause.
- Apr 29, 2026, 16:56 UTCidentifiedThe root cause has been identified.
- Apr 29, 2026, 16:57 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Apr 29, 2026, 17:06 UTCresolvedThis incident has been resolved.
Updates as published by Locally (original).