Critical incident

UNLV: UNLV IT Ticketing System not performing as expected

Sep 9, 2026, 15:25 UTC

started

18:54 UTC

resolved

3 h 29 min

duration

Affected: Websites

Current status of UNLV: Operational — live UNLV status

Timeline

Sep 9, 2026, 15:25 UTC
identified
The UNLV IT Ticketing System is not performing as expected. UNLV technicians will be unable to both create/escalate tickets and access previously created tickets at this time. UNLV IT services otherwise remain open and available. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-teamdynamix
Sep 9, 2026, 15:33 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Sep 9, 2026, 18:54 UTC
resolved
This incident has been resolved.

Updates as published by UNLV (original).

This was part of a wider event: 20 services reported incidents within the hour.

Make 16:11 UTC · Degradation on EU1 Region
IPRoyal 15:48 UTC · Static Proxy connection issues in South America
Pitney Bowes 15:48 UTC · UPS Service Disruption Observed for CreateShipment.
GoTo 15:46 UTC · Pro, Central, GoToAssist Remote Support v5 and LogMeIn Rescue - Elevated error rates
Squarespace 15:26 UTC · Acuity Scheduling / Client Scheduling Page showing "SORRY" error
Acuity Scheduling 15:25 UTC · Acuity Scheduling / Client Scheduling Page showing "SORRY" error
Posit 14:46 UTC · Issues logging in