Major incident

University of Waterloo: Network Interruption on 3rd Floor, EC2 - Outage

Affected: Wired Network

Current status of University of Waterloo: Minor issues — live University of Waterloo status

Timeline

1. Apr 8, 2026, 16:20 UTC
   investigating
   IST is aware of a brief outage of network connectivity on the third floor of EC2. The local network switch for that floor suffered a critical software exception and required a reload. Network connectivity has been restored and IST will investigate the critical software exception.
2. Apr 8, 2026, 16:20 UTC
   resolved
   IST is aware of a brief outage of network connectivity on the third floor of EC2. The local network switch for that floor suffered a critical software exception and required a reload. Network connectivity has been restored and IST will investigate the critical software exception.

Updates as published by University of Waterloo (original).