Major incident

UCSB: Gateway Dell Punchout

Affected: Gateway

Current status of UCSB: Partial outage — live UCSB status

Timeline

1. Aug 21, 2026, 19:28 UTC
   investigating
   Gateway Dell Punchout is not operational. The technical team is working on the issue and will provide an update shortly.
2. Aug 21, 2026, 21:26 UTC
   monitoring
   The Dell punchout in Gateway is working again. We are monitoring for stability.
3. Aug 21, 2026, 23:30 UTC
   resolved
   The Vendor (Jaggaer) identified a default setting to enable the Dell Punchout.

Updates as published by UCSB (original).