Major incident

Imperva: [INC-1111] Istanbul, Turkey (SAW ) Data Center Issue

Affected: Istanbul, Turkey (SAW)

Current status of Imperva: Under maintenance — live Imperva status

Timeline

1. Aug 21, 2026, 19:28 UTC
   investigating
   We have identified an issue in the Istanbul, Turkey (SAW ) data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place. Next update on the incident will be shared no later than 19:41 UTC
2. Aug 21, 2026, 20:02 UTC
   identified
   We have identified an issue in the Istanbul, Turkey (SAW ) data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.
3. Aug 21, 2026, 20:56 UTC
   identified
   Our teams remain actively engaged in the investigation and remediation. Customers may experience increased latency while traffic remains rerouted. We will provide further updates as additional information becomes available.
4. Aug 21, 2026, 21:41 UTC
   monitoring
   A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service has returned to normal.
5. Aug 21, 2026, 22:42 UTC
   resolved
   Monitoring has confirmed that the PoP is stable and operating normally. The incident has been resolved.

Updates as published by Imperva (original).