Major incident

ThriveCart: Issue impacting checkouts and dashboard

Affected: Account Login & Dashboard, Checkouts & Payment Processing, Cart Pages & Sales Pages

Current status of ThriveCart: Operational — live ThriveCart status

Timeline

1. Aug 5, 2026, 13:48 UTC
   investigating
   We are currently investigating.
2. Aug 5, 2026, 14:08 UTC
   investigating
   We are continuing to investigate this issue.
3. Aug 5, 2026, 15:05 UTC
   investigating
   We are continuing to investigate this issue.
4. Aug 5, 2026, 16:05 UTC
   monitoring
   Checkouts and the Dashboard are up and running again. More information coming soon.
5. Aug 5, 2026, 16:21 UTC
   resolved
   We are pleased to confirm that the incident affecting ThriveCart dashboards and checkouts has now been fully resolved. All systems are back to normal. You may experience caching issues, so please refresh or try an incognito window when reviewing your checkouts. Here's a full breakdown of what happened: What happened? Starting at approximately 13:48 UTC on August 5, 2026, ThriveCart started seeing intermittent connectivity issues affecting your dashboard and checkouts, caused by a large and aggressive DDoS attack. What we did about it? At 13:48 UTC, we were alerted and our engineering team began work on a restoration solution, which was successfully deployed within under 2 hours. What's next? We are taking further preventative measures to block at source, and avoid reoccurrences. We will follow up with more information in a postmortem, which shall be published on our blog.

Updates as published by ThriveCart (original).