Major incident
ThousandEyes: some users of mobile apps may be unable to execute speed tests.
Mar 31, 2026, 08:01 UTC
started
08:25 UTC
resolved
24 min
duration
Affected: Connected Devices (Formerly SamKnows)
Current status of ThousandEyes: Under maintenance — live ThousandEyes status
Timeline
- Mar 31, 2026, 08:01 UTCidentifiedDue to a platform issue some users of mobile apps may be unable to execute speed tests. our team has identified the root cause and are actively working on this issue for resolution
- Mar 31, 2026, 08:25 UTCresolvedThis incident has been resolved
Updates as published by ThousandEyes (original).
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- October 9, 2026 (FedRAMP) Usage and billing page data may experience delays
- October 9, 2026 Service Degradation Affecting Test Views Load Times