Major incident

Teachable: Issue with School Plans & Feature Access

Affected: Product Administration

Current status of Teachable: Operational — live Teachable status

Timeline

1. Jun 5, 2026, 00:34 UTC
   investigating
   Our team has identified an issue resulting in incorrect school plans information and feature access issues. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
2. Jun 5, 2026, 01:02 UTC
   monitoring
   A fix has been deployed, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.
3. Jun 5, 2026, 01:31 UTC
   resolved
   Our team has resolved an issue resulting in incorrect school plan information and feature access issues that lasted 1 hour and 22 minutes. During that timeframe, school admins would have had issues accessing certain features. We apologize for the disruption and thank you for your patience.

Updates as published by Teachable (original).