Critical incident

tado: degraded performance affecting the tado° app

Affected: tado° App, Smart Device Control, Device Installations

Current status of tado: Operational — live tado status

Timeline

1. Apr 8, 2026, 11:25 UTC
   identified
   We have identified an incident affecting the performance of our app. Please subscribe to our status page for further updates and information on possible self-help.
2. Apr 8, 2026, 11:34 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Apr 8, 2026, 11:53 UTC
   resolved
   This incident has been resolved.

Updates as published by tado (original).