OutageDB

Sync outage history and status

Is Sync down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.65%
uptime, 90 days
1
incidents, 90 days
7 h 33 min
median time to fix
Sep 9, 2026
last incident

Sync components

Platform Services

Sync Software Clients

Sync outage history

Nov: 1 incidents, 166 min of major outage 1 Nov Dec: 2 incidents, 0 min of major outage 2 Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 1 incidents, 0 min of major outage 1 Mar Apr: 0 incidents, 0 min of major outage Apr May: 4 incidents, 0 min of major outage 4 May Jun: 0 incidents, 0 min of major outage Jun Jul: 1 incidents, 0 min of major outage 1 Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 1 incidents, 453 min of major outage 1 Sep Oct: 0 incidents, 0 min of major outage Oct
Sync incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Sep 9, 2026, 03:43 UTC Elevated Upload and Download Errors
Windows Desktop, Links, Control Panel, Android Mobile Client, Admin tools (Pro Teams), Events
 Major 7 h 33 min
Jul 3, 2026, 04:15 UTC Elevated API Errors
Windows Desktop, Links, Control Panel, Android Mobile Client, Admin tools (Pro Teams), Events
 No impact 12 h 10 min
May 27, 2026, 17:03 UTC Login and upload issues affecting a subset of Sync users
Control Panel
 Minor 8 min
May 25, 2026, 14:32 UTC Elevated Errors when previewing an Excel Document
Control Panel
 Minor 2 h 45 min
May 5, 2026, 17:14 UTC Emergency Upstream Maintenance
Windows Desktop, Links, Control Panel, Android Mobile Client, Admin tools (Pro Teams), Events
 Minor 3 h 56 min
May 1, 2026, 18:51 UTC Errors when previewing MS Documents in the Control Panel
Control Panel
 Minor 6 h 33 min
Mar 6, 2026, 12:56 UTC Login issues affecting mobile apps
Android Mobile Client, iOS Mobile Client
 No impact 2 h 07 min
Dec 21, 2025, 19:56 UTC Login issues affecting the Sync mobile apps
Windows Desktop, Android Mobile Client, Mac Desktop, iOS Mobile Client
 Minor 35 h 25 min
Dec 2, 2025, 15:04 UTC THIS IS A DRILL
Control Panel
 No impact 2 min
Nov 18, 2025, 13:32 UTC Elevated Errors Accessing the Control Panel and Web Site
Public Website (sync.com), Control Panel
 Major 2 h 46 min
Oct 1, 2025, 16:01 UTC Some desktop apps are showing device is suspended
Windows Desktop, Mac Desktop
 Minor 1 h 02 min
Aug 3, 2025, 05:00 UTC Login issues affecting a subset of Sync users Minor <1 min
Jul 7, 2025, 19:15 UTC Some users may experience issues with uploads, downloads, and file transfers Minor <1 min
Jun 26, 2025, 13:42 UTC Scheduled Maintenance
Windows Desktop, Links, Control Panel, Android Mobile Client, Admin tools (Pro Teams), Events
 No impact 12 h 15 min
May 28, 2025, 19:41 UTC Elevated API Errors
Public Website (sync.com), Control Panel
 Minor 6 h 24 min
Mar 12, 2025, 19:59 UTC Login issues affecting a subset of Sync users
Control Panel
 Minor 2 h 22 min
Feb 18, 2025, 02:00 UTC Elevated Errors No impact 58 min
Feb 11, 2025, 17:15 UTC Elevated Errors
Windows Desktop, Control Panel, Android Mobile Client, Mac Desktop, iOS Mobile Client
 Minor 4 h 59 min
Dec 20, 2024, 20:17 UTC THIS IS A DRILL No impact 2 min
Sep 11, 2024, 21:03 UTC Login issues affecting a subset of Sync users
Control Panel
 Minor 2 h 25 min
Jul 15, 2024, 17:44 UTC Login and Syncing issues affecting a subset of Sync users
Windows Desktop, Links, Control Panel, Android Mobile Client, Shared Folders
 Minor 2 h 49 min
Jun 24, 2024, 15:28 UTC Login and Syncing issues affecting a subset of Sync users
Windows Desktop, Control Panel, Android Mobile Client
 Minor 38 min
May 24, 2024, 17:27 UTC Connection issues
Windows Desktop, Control Panel
 Major 18 min
May 21, 2024, 18:42 UTC Some users may experience issues with uploads, downloads, and file transfers
Windows Desktop, Links, Control Panel, Android Mobile Client, Shared Folders
 Minor 3 h 36 min
Apr 23, 2024, 14:04 UTC Login and Syncing issues affecting a subset of Sync users
Windows Desktop, Control Panel, Android Mobile Client, Shared Folders
 Minor 1 h 17 min

49 incidents in our archive since November 25, 2021.

When and where Sync fails

By weekday

Most incidents start on Mon.

  • Mon12
  • Tue11
  • Wed9
  • Thu9
  • Fri6
  • Sat0
  • Sun2

Most affected, last 12 months

  • Control Panel8
  • Android Mobile Client5
  • iOS Mobile Client5
  • Mac Desktop4
  • Windows Desktop4
  • Admin tools (Pro Teams)3
  • Events3
  • Links3

When Sync went down with others

Other cloud & hosting services

FAQ

Is Sync down right now?
At our last check Sync's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Sync go down?
Sync reported 1 incidents in the last 90 days (1 major or critical), with 453 minutes of major outage: 99.65% uptime.
When was the last Sync outage?
The latest reported incident started on Sep 9, 2026, 03:43 UTC: "Elevated Upload and Download Errors", resolved after 7 h 33 min.
How long do Sync outages last?
Half of Sync's incidents in the last 90 days were resolved within 7 h 33 min.

Source: Sync official status page · RSS of Sync incidents · status badge for your site