Major incident

Sumo Logic: Problem with Cloud SIEM APIs in North America 2 (US2)

Nov 5, 2026, 08:29 UTC

started

09:08 UTC

resolved

39 min

duration

Affected: Cloud SIEM APIs

Current status of Sumo Logic: Operational — live Sumo Logic status

Timeline

Nov 5, 2026, 08:29 UTC
investigating
We are currently investigating reports of problems with Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We will provide more information soon.
Nov 5, 2026, 08:44 UTC
monitoring
We have implemented a fix for the issue affecting Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We are currently monitoring the results.
Nov 5, 2026, 09:08 UTC
resolved
We are no longer seeing issues with Cloud SIEM APIs and normal operation has been restored at this time.

Updates as published by Sumo Logic (original).

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