Major incident

Subsplash: Error Loading Trends AI and Giving Analytics pages

Affected: Giving Dashboard

Current status of Subsplash: Operational — live Subsplash status

Timeline

1. Jul 9, 2026, 14:22 UTC
   investigating
   We are currently investigating this issue.
2. Jul 9, 2026, 14:23 UTC
   investigating
   We are continuing to investigate this issue.
3. Jul 9, 2026, 14:25 UTC
   identified
   The issue has been identified and a fix is being implemented.
4. Jul 9, 2026, 14:37 UTC
   investigating
   We are currently investigating this issue.
5. Jul 9, 2026, 15:04 UTC
   investigating
   We are continuing to investigate this issue.
6. Jul 9, 2026, 16:03 UTC
   investigating
   We are continuing to investigate this issue.
7. Jul 9, 2026, 16:30 UTC
   resolved
   This incident has been resolved.

Updates as published by Subsplash (original).