Critical incident

Subsplash: SnapPages dashboards returning 500 error

Apr 15, 2026, 17:56 UTC
started
18:31 UTC
resolved
35 min
duration

Affected: SnapPages Dashboard

Current status of Subsplash: Operational — live Subsplash status

Timeline

  1. Apr 15, 2026, 17:56 UTC
    investigating
    We are currently investigating an issue causing SnapPages dashboards to display a 500 error.
  2. Apr 15, 2026, 18:01 UTC
    identified
    The issue has been identified and a fix is being implemented.
  3. Apr 15, 2026, 18:06 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  4. Apr 15, 2026, 18:31 UTC
    resolved
    This incident has been resolved.

Updates as published by Subsplash (original).

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