OutageDB

Critical incident

Squarespace: Unable to create new sites and purchase or modify non-website subscriptions

Apr 28, 2026, 10:17 UTC
started
11:48 UTC
resolved
1 h 31 min
duration

Affected: Site Editing

Current status of Squarespace: Operational — live Squarespace status

Timeline

  1. Apr 28, 2026, 10:17 UTC
    investigating
    This might include: - Not being able to create a new website using template store / blank template. - Not being able to register a new domain name. - Not being able to purchase or modify subscriptions.
  2. Apr 28, 2026, 11:31 UTC
    identified
    The issue has been identified and a fix has been implemented.
  3. Apr 28, 2026, 11:43 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  4. Apr 28, 2026, 11:48 UTC
    resolved
    This incident has been resolved.

Updates as published by Squarespace (original).

Other services with incidents at the same time

This was part of a wider event: 13 services reported incidents within the hour.

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