No impact incident

SMTP2GO: Issues connecting to mail.smtp2go.com

Affected: Email sending (SMTP service)

Current status of SMTP2GO: Operational — live SMTP2GO status

Timeline

1. Sep 30, 2026, 11:29 UTC
   investigating
   If you're having trouble connecting to mail.smtp2go.com, try connecting to mail-eu.smtp2go.com instead. Some European locations can't resolve to mail.smtp2go.com. This is a temporary issue that should be fixed shortly. Also, please check that no firewalls are blocking connections to the new IPs we've added to mail.smtp2go.com. The IPs can be found here: https://support.smtp2go.com/hc/en-gb/articles/227835308-Worldwide-Server-Locations-IP-Addresses-and-Email-Routing
2. Sep 30, 2026, 11:37 UTC
   resolved
   This incident has been resolved.

Updates as published by SMTP2GO (original).