Major incident

SmartRecruiters: Errors Encountered While Navigating through the Platform

Affected: Recruiter Apps

Current status of SmartRecruiters: Operational — live SmartRecruiters status

Timeline

1. Jul 21, 2026, 22:18 UTC
   investigating
   We are currently investigating an issue affecting performance. Multiple pages (People page, Job page, Communities) may encounter an error as it loads. Thank you for your patience while we look into this. Datacentre: [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]
2. Jul 21, 2026, 22:57 UTC
   identified
   We have identified an issue impacting various pages from loading that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]
3. Jul 21, 2026, 23:31 UTC
   monitoring
   Our team has identified the issue causing errors to appear on pages and has implemented a fix. We are now monitoring the results for any further performance issues. [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]
4. Jul 21, 2026, 23:42 UTC
   resolved
   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring! [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]

Updates as published by SmartRecruiters (original).