Critical incident

SJSU: Canvas technical issues reported

Affected: Canvas Learning Mgt System

Current status of SJSU: Operational — live SJSU status

Timeline

1. May 7, 2026, 20:54 UTC
   investigating
   Currently, Canvas, Canvas Beta, and Canvas Test are unavailable. Instructure, the vendor of Canvas, has experienced a global-scale ransomware event that has impacted the entire CSU System, UC System, California Community Colleges, and thousands of higher education institutions. SJSU ITS is working closely with the CSU Chancellor's Office to resolve the matter as quickly as possible. For further information, please visit this website - https://www.sjsu.edu/communications/info/cybersecurity.php
2. May 8, 2026, 18:57 UTC
   resolved
   This incident has been resolved.

Updates as published by SJSU (original).