Critical incident

Ohio University: Canvas (Learning Management System)

Affected: Canvas (LMS)

Current status of Ohio University: Operational — live Ohio University status

Timeline

1. May 7, 2026, 20:54 UTC
   investigating
   Canvas (Learning Management System) All Canvas environments are currently down for emergency maintenance being performed by the vendor. Canvas is investigating this incident and will continue to post status updates on the Instructure Status Page. You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
2. May 7, 2026, 21:33 UTC
   investigating
   We are continuing to investigate this issue.
3. May 8, 2026, 10:26 UTC
   monitoring
   Canvas (Learning Management System) Canvas is available to OHIO users. OIT is monitoring its status following maintenance performed by the vendor. Please report anything unusual to the IT Help Desk via [email protected] or 740.593.1222. Beta and test environments for Canvas remain unavailable and under maintenance by the vendor. These are separate from the production environment, which is the primary Canvas space used by OHIO faculty, staff, and students. You can monitor reports from Instructure through their status page, https://status.instructure.com/ You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
4. May 12, 2026, 12:19 UTC
   monitoring
   Access to Test and Beta Canvas environments has been restored. Canvas is operational and OIT continues to closely monitor the system. Learn more about OHIO's efforts to monitor the security incident with Canvas: https://www.ohio.edu/oit/security/third-party-incident You can monitor reports from Instructure through their status page, https://status.instructure.com/
5. May 13, 2026, 12:31 UTC
   resolved
   This incident has been resolved.

Updates as published by Ohio University (original).