Critical incident

SiteHost: Issue affecting CAL01 region

Nov 7, 2026, 11:57 UTC
started
12:57 UTC
resolved
1 h
duration

Affected: US – CAL01, US - CAL01

Current status of SiteHost: Operational — live SiteHost status

Timeline

  1. Nov 7, 2026, 09:05 UTC
    investigating
    We are currently investigating an issue affecting the servers on CAL01 region.
  2. Nov 7, 2026, 09:09 UTC
    investigating
    We are continuing to investigate this issue.
  3. Nov 7, 2026, 09:24 UTC
    identified
    We have confirmed this is a network issue at our upstream data center provider in Los Angeles, and it has been escalated to them. They have acknowledged the fault and are actively investigating. Servers in this region may be unreachable. Other regions are not affected. We will provide an update once we hear more.
  4. Nov 7, 2026, 11:57 UTC
    monitoring
    We are actively monitoring the network connectivity for any further issues.
  5. Nov 7, 2026, 12:57 UTC
    resolved
    This incident has been resolved.

Updates as published by SiteHost (original).

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