Minor incident

Sinch: Delivery Issue Canada - ICE Wireless

Nov 3, 2026, 07:28 UTC

started

13:45 UTC

resolved

6 h 17 min

duration

Affected: SMS - CA - ShortCode, SMS - CA - Toll Free

Current status of Sinch: Minor issues — live Sinch status

Timeline

Nov 3, 2026, 07:28 UTC
investigating
We are currently observing delivery issues in Canada - ICE Wireless Incident Start Time: 2026-11-03 06:43 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
Nov 3, 2026, 07:28 UTC
investigating
We are continuing to investigate this issue.
Nov 3, 2026, 07:36 UTC
investigating
We are continuing to investigate this issue.
Nov 3, 2026, 12:08 UTC
investigating
We are continuing to investigate this issue.
Nov 3, 2026, 13:45 UTC
investigating
This incident has been resolved. Incident Start Time: 2026-11-03 06:43 UTC Incident End Time: 2026-11-03 12:22 UTC
Nov 3, 2026, 13:45 UTC
resolved
This incident has been resolved. Incident Start Time: 2026-11-03 06:43 UTC Incident End Time: 2026-11-03 12:22 UTC

Updates as published by Sinch (original).

This was part of a wider event: 119 services reported incidents within the hour.

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