OutageDB

SHOPLINE outage history and status

Is SHOPLINE down right now?

Partly
Partially Degraded Service Affected: [TW] 7-11 跨境物流 (degraded performance) Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
1
incidents, 90 days
—
median time to fix
Oct 13, 2026
last incident

SHOPLINE components

Third Party Integration

Payment Network

SHOPLINE Social Commerce

Third Party Payments

Third Party Logistics

SHOPLINE Logistics

SHOPLINE Payments

SHOPLINE outage history

Nov: 0 incidents, 0 min of major outage Nov Dec: 2 incidents, 0 min of major outage 2 Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 0 incidents, 0 min of major outage Mar Apr: 1 incidents, 0 min of major outage 1 Apr May: 1 incidents, 0 min of major outage 1 May Jun: 1 incidents, 0 min of major outage 1 Jun Jul: 2 incidents, 81 min of major outage 2 Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 0 incidents, 0 min of major outage Sep Oct: 1 incidents, 0 min of major outage 1 Oct
SHOPLINE incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 13, 2026, 08:33 UTC [TW] [7-11 跨境門市取貨] 泰國地區目前無法提供下單選門市服務
[TW] 7-11 跨境物流
 Minor no update since Oct 13, 2026
Jul 22, 2026, 03:09 UTC [All Region] 商品前台無法穩定載入
SHOPLINE EC Storefront
 Major 1 h 21 min
Jul 1, 2026, 06:41 UTC [All Region][Third-party Integration] Facebook 無法串接粉絲專頁
Facebook
 Minor 44 h 22 min
Jun 8, 2026, 03:04 UTC [TW] [全家超取] 因全家服務不穩，目前執行出貨、列印標籤功能受限
[TW] Family Mart 全家 B2C 大宗寄件, [TW] Family Mart 全家 C2C 交貨便
 Minor 1 h 51 min
May 12, 2026, 06:54 UTC [TW ][物流] 7-11 超商取貨服務故障
[TW] 7-11 B2C 大宗寄件, [TW] 7-11 C2C 交貨便, [TW] 7-11 跨境物流
 Minor 25 min
Apr 17, 2026, 01:30 UTC [TW][SL Logistics] 新竹物流暫停服務中
[TW] SHOPLINE Logistics
 Minor 15 h 30 min
Dec 5, 2025, 09:12 UTC [All Region][Storefront] 部分商店前台受到網域商 cloudflare 影響，可能導致前台無法進入
SHOPLINE EC Storefront
 Minor 12 min
Dec 1, 2025, 03:30 UTC [TW] [全家超取] 因全家服務不穩，目前執行出貨、列印標籤功能受限
[TW] SHOPLINE Logistics, [TW] Family Mart 全家 B2C 大宗寄件, [TW] Family Mart 全家 C2C 交貨便
 Minor 43 min
Oct 20, 2025, 08:22 UTC [All Region] 部分功能受 AWS 區域異常影響
SHOPLINE Admin Panel
 Minor 4 h 15 min
May 6, 2025, 11:20 UTC [All Region] 新建商品機率性無法正常開啟
SHOPLINE EC Storefront
 Minor 4 h 24 min
Apr 15, 2025, 08:21 UTC [All Region][Admin] 商店前後台目前連線異常，可能有無法進入狀況
SHOPLINE EC Storefront, SHOPLINE Admin Panel
 Minor 1 h 39 min
Mar 10, 2025, 02:34 UTC [TW] [新竹物流] 配送狀態未及時更新
[TW] SHOPLINE Logistics
 Minor 1 h 51 min
Mar 7, 2025, 06:24 UTC [All Region][Admin] 商店後台目前連線異常，可能有無法進入狀況
SHOPLINE Admin Panel
 Minor 29 min
Mar 6, 2025, 02:25 UTC [TW] [新竹物流、全家冷凍、黑貓快速到店] 目前匯出托運單、寄貨標籤速度緩慢
[TW] SHOPLINE Logistics
 Minor 45 min
Mar 6, 2025, 00:16 UTC [All Region][Admin] 商店後台 [Shoplytics 數據分析中心] 系統優化升級中，目前暫停提供服務
SHOPLINE Shoplytics
 Minor —
Dec 27, 2024, 02:59 UTC [All Region][Admin] 商店後台受部分防毒軟體影響，可能有開啟緩慢或無法進入之情形
SHOPLINE Admin Panel
 Minor 5 h 15 min
Nov 4, 2024, 02:49 UTC [TW][黑貓宅配] 目前執行出貨速度緩慢
[TW] T-cat 黑貓宅急便
 Minor 5 h 41 min
Oct 24, 2024, 01:40 UTC [TW][全家超取] 無法列印寄貨標籤
[TW] Family Mart 全家 B2C 大宗寄件, [TW] Family Mart 全家 C2C 交貨便
 Minor 21 min
Oct 14, 2024, 09:47 UTC [TW][新竹物流] 貨態回傳延遲
[TW] SHOPLINE Logistics
 No impact 16 h 36 min
Oct 2, 2024, 08:07 UTC [All Region] Open API 故障，影響社交電商、擴充功能商店等功能無法正常運作
SHOPLINE Live, Message Center, Social Post Selling, SHOPLINE OpenAPI, Manual Order
 Minor 11 min
Oct 1, 2024, 19:52 UTC 商店前台顯示異常，無法正常進入
SHOPLINE EC Storefront
 Minor 35 min
Sep 25, 2024, 10:28 UTC [TW/HK][金流] 部分付款方式在使用 IOS 裝置與最新版本的 Messenger 時有機率無法完成結帳
[HK] PayMe for Business‎, [HK] SHOPLINE Payments - Alipay, [HK] SHOPLINE Payments - WeChat Pay, [TW] LINE Pay
 Minor 43 days 16 h
Sep 23, 2024, 07:26 UTC [All Region] [Shoplytics] Shoplytics 數據延遲
SHOPLINE Shoplytics
 Minor 9 h 01 min
Aug 29, 2024, 07:17 UTC [All Region][Shoplytics] Shoplytics、顧客分群數據延遲
SHOPLINE Shoplytics
 Minor 1 h 11 min
Jul 27, 2024, 05:25 UTC [All Region]前台載入異常
SHOPLINE EC Storefront
 Minor 51 min

49 incidents in our archive since October 9, 2022.

When and where SHOPLINE fails

By weekday

Most incidents start on Mon.

  • Mon12
  • Tue7
  • Wed10
  • Thu8
  • Fri6
  • Sat5
  • Sun1

Most affected, last 12 months

  • [TW] 7-11 跨境物流2
  • [TW] Family Mart 全家 B2C 大宗寄件2
  • [TW] Family Mart 全家 C2C 交貨便2
  • [TW] SHOPLINE Logistics2
  • SHOPLINE EC Storefront2
  • [TW] 7-11 B2C 大宗寄件1
  • [TW] 7-11 C2C 交貨便1
  • Facebook1

When SHOPLINE went down with others

Other e-commerce services

FAQ

Is SHOPLINE down right now?
At our last check SHOPLINE's official status page reported: Partially Degraded Service. This page refreshes the status every few minutes.
How often does SHOPLINE go down?
SHOPLINE reported 1 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last SHOPLINE outage?
The latest reported incident started on Oct 13, 2026, 08:33 UTC: "[TW] [7-11 跨境門市取貨] 泰國地區目前無法提供下單選門市服務", and is not resolved yet.

Source: SHOPLINE official status page · RSS of SHOPLINE incidents · status badge for your site