Major incident

SHOPLINE: [All Region] 商品前台無法穩定載入

Affected: SHOPLINE EC Storefront

Current status of SHOPLINE: Minor issues — live SHOPLINE status

Timeline

1. Jul 22, 2026, 03:09 UTC
   identified
   目前偵測到商品前的的商品列表頁面無法穩定成功載入，會出現 404 畫面，SHOPLINE 團隊加速修復中。
2. Jul 22, 2026, 03:09 UTC
   identified
   We are currently investigating this issue.
3. Jul 22, 2026, 03:13 UTC
   investigating
   We are currently investigating this issue.
4. Jul 22, 2026, 03:23 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Jul 22, 2026, 03:29 UTC
   monitoring
   目前前台部分頁面的商品元件無法穩定顯示，技術團隊緊急排解中。
6. Jul 22, 2026, 04:05 UTC
   monitoring
   預期已全數恢復，技術團隊持續監控中。
7. Jul 22, 2026, 04:30 UTC
   resolved
   This incident has been resolved.

Updates as published by SHOPLINE (original).