Major incident

TCPShield: Sydney outage

Affected: Sydney

Current status of TCPShield: Operational — live TCPShield status

Timeline

1. Jun 30, 2026, 10:17 UTC
   identified
   We are currently aware of a disruption affecting Equinix SY5 (Sydney). The issue currently stems upstream and we will post updates once we know more.
2. Jun 30, 2026, 10:17 UTC
   identified
   Traffic has automatically been re-routed to Singapore and Tokyo respectively, and should not be impacting logins at this time.
3. Jun 30, 2026, 10:33 UTC
   monitoring
   We have received confirmation that connectivity to Sydney has been restored. Players who have failed over to other locations are now terminating again in Sydney.
4. Jun 30, 2026, 10:45 UTC
   monitoring
   We are continuing to monitor for any further issues.
5. Jun 30, 2026, 14:59 UTC
   resolved
   This incident has been resolved.

Updates as published by TCPShield (original).