Critical incident

Seequent: Driver and Task API Incident

Affected: Driver, Task API

Current status of Seequent: Operational — live Seequent status

Timeline

1. Nov 2, 2026, 05:41 UTC
   investigating
   We are currently investigating a service degradation impacting Driver and Task API. Customers may experience intermittent issues when accessing these services. Our teams are actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available. Thank you for your patience and understanding.
2. Nov 2, 2026, 06:24 UTC
   identified
   We have isolated the cause of the issue impacting Driver and Task API. We are now rolling out a fix. We will continue monitoring as the fix is deployed and will post another update once both services are stable.
3. Nov 2, 2026, 06:39 UTC
   identified
   The fix for Driver has been deployed, Driver is now operating normally. We are still rolling out the fix for the Task API service and will post another update once Task API is fully deployed and stable. Thank you for your patience.
4. Nov 2, 2026, 07:39 UTC
   resolved
   The issue impacting Driver and Task API has now been resolved. Services are operating normally, and we are continuing to monitor the environment to ensure ongoing stability. Thank you for your patience while we investigated and resolved this issue.

Updates as published by Seequent (original).