Minor incident

Seequent: Imago Incident

Affected: Imago

Current status of Seequent: Operational — live Seequent status

Timeline

1. Nov 5, 2026, 23:44 UTC
   investigating
   We are currently investigating a service degradation impacting Imago. Customers may experience delayed processing of uploaded images and delayed completion of image analysis workloads. Our teams are actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available. Thank you for your patience and understanding.
2. Nov 6, 2026, 04:29 UTC
   monitoring
   We have identified the underlying cause of the service degradation impacting Imago and have deployed a fix to address the issue. We are currently monitoring the service closely to verify that the fix is effective and that the platform is operating as expected.
3. Nov 6, 2026, 07:14 UTC
   resolved
   The issue impacting Imago has now been resolved. Services are operating normally, and we are continuing to monitor the environment to ensure ongoing stability. Thank you for your patience while we investigated and resolved this issue.

Updates as published by Seequent (original).