Major incident

SecurityScorecard External: Scorecard page load error

Affected: Ratings Platform

Current status of SecurityScorecard External: Operational — live SecurityScorecard External status

Timeline

1. May 25, 2026, 12:20 UTC
   investigating
   We are investigating an issue where users receive a "Page Load Error" when attempting to open scorecards. Our engineering team is actively working to identify the cause and restore full functionality.
2. May 25, 2026, 12:29 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. May 25, 2026, 12:44 UTC
   monitoring
   A fix has been implemented, and we are seeing scorecards load successfully. We will continue to monitor the system closely to ensure stability before resolving the incident completely.
4. May 25, 2026, 14:00 UTC
   resolved
   This incident has been resolved.

Updates as published by SecurityScorecard External (original).