Critical incident

mailgun: Delayed sending in EU

Affected: API, Outbound Delivery

Current status of mailgun: Operational — live mailgun status

Timeline

1. May 25, 2026, 12:18 UTC
   investigating
   We are currently investigating this issue.
2. May 25, 2026, 12:48 UTC
   investigating
   We are continuing to investigate this issue.
3. May 25, 2026, 12:59 UTC
   investigating
   A fix has been implemented and we are monitoring the results.
4. May 25, 2026, 13:00 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. May 25, 2026, 13:38 UTC
   investigating
   We are currently investigating this issue.
6. May 25, 2026, 14:10 UTC
   investigating
   We are continuing to investigate this issue.
7. May 25, 2026, 14:46 UTC
   identified
   The issue has been identified and a fix is being implemented.
8. May 25, 2026, 15:35 UTC
   identified
   We are continuing to work on a fix for this issue.
9. May 25, 2026, 15:45 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
10. May 25, 2026, 15:55 UTC
    resolved
    This incident has been resolved.

Updates as published by mailgun (original).