Critical incident

Second Life: Second Life Support Outage

Affected: secondlife.com, Logins, Group Text Chat, Chat Support, marketplace.secondlife.com, LindeX Purchases, L$ Transactions, community.secondlife.com, Marketplace Purchases, Rezzing, Case Support, Voice Chat, my.secondlife.com, Profiles, Teleports, support.secondlife.com, Inventory, Group Voice Chat

Current status of Second Life: Operational — live Second Life status

Timeline

1. Aug 23, 2026, 19:06 UTC
   investigating
   We are currently investigating the outage of our Support services. At this time residents may experience issues accessing their dashboard on Second Life, logging inworld, and the ability to access Live Chat or to submit a Support case. We greatly apologize for this inconvenience. Please follow this blog for any further updates.
2. Aug 23, 2026, 19:10 UTC
   investigating
   We are continuing to investigate this issue.
3. Aug 23, 2026, 21:00 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Aug 23, 2026, 21:25 UTC
   monitoring
   We are continuing to monitor for any further issues.
5. Aug 23, 2026, 21:57 UTC
   resolved
   This incident has been resolved.

Updates as published by Second Life (original).