Major incident

Second Life: L$ Transaction Outage

Affected: marketplace.secondlife.com, LindeX Purchases, L$ Transactions, Marketplace Purchases, Process Credits

Current status of Second Life: Operational — live Second Life status

Timeline

1. Jun 25, 2026, 19:39 UTC
   investigating
   We're currently investigating issues with Second Life billing services, which may include buying or selling Linden dollars (L$) on the Linden Exchange (LindeX), completing US Dollar transactions, purchasing regions from the Land Store, or other financial transactions. Please monitor this blog for additional updates as our investigation continues.
2. Jun 25, 2026, 21:14 UTC
   investigating
   We are currently investigating an issue affecting L$ transactions across Second Life. At this time, Residents should refrain from making or attempting any L$ transactions until this issue has been resolved. All L$ transactions may be affected, including but not limited to Marketplace purchases, L$ transfers and buys, inworld purchases, object payments, scripted vendor purchases, and Skill Gaming. Our teams are actively working to resolve this issue as quickly as possible. Once the issue has been resolved, we will review affected transactions and take any necessary steps to address them. We apologize for the inconvenience and appreciate your patience while we work to restore normal service.
3. Jun 26, 2026, 15:08 UTC
   investigating
   We are currently investigating an issue affecting L$ transactions across Second Life. At this time, Residents should refrain from making or attempting any L$ transactions until this issue has been resolved. All L$ transactions may be affected, including but not limited to Marketplace purchases, L$ transfers and buys, inworld purchases, object payments, scripted vendor purchases, and Skill Gaming. Our teams are actively working to resolve this issue as quickly as possible. Once the issue has been resolved, we will review affected transactions and take any necessary steps to address them. We apologize for the inconvenience and appreciate your patience while we work to restore normal service.
4. Jun 26, 2026, 16:35 UTC
   monitoring
   A fix has been implemented for the issue affecting L$ transactions, and we are currently monitoring the situation. Residents should begin seeing L$ transactions return to normal, including Marketplace purchases, L$ transfers and buys, inworld purchases, object payments, scripted vendor purchases, and Skill Gaming. We will continue to review the impact from this issue and will take any necessary steps to address previously affected transactions. Thank you for your patience while our teams continue to monitor.
5. Jun 26, 2026, 18:54 UTC
   monitoring
   We are continuing to monitor for any further issues.
6. Jun 26, 2026, 20:04 UTC
   monitoring
   A fix has been implemented to enable L$ Transactions going forward. At this time, we are still working on reviewing a resolution to rectify previously effected transactions. Residents should begin seeing L$ transactions return to normal, including Marketplace purchases, L$ transfers and buys, inworld purchases, object payments, scripted vendor purchases, and Skill Gaming. We will continue to review the impact from this issue and will take any necessary steps to address previously affected transactions. At this time, no refunds have been issued or L$ delivered from effected transactions. We will provide updates here once we know more. Thank you for your patience while our teams continue to monitor.
7. Jun 29, 2026, 13:22 UTC
   monitoring
   Currently, L$ Transactions are up and behaving as expected. Any new transactions should not be affected by the previous issue; however, at this time, we are still working on reviewing a resolution to rectify previously effected transactions We will continue to review the impact from this issue and will take any necessary steps to address previously affected transactions. At this time, no refunds have been issued or L$ delivered from effected transactions. We will provide updates here once we know more. Thank you for your patience while our teams continue to monitor.
8. Jul 2, 2026, 14:18 UTC
   monitoring
   We have begun issuing refunds for affected transactions. Refunds will be issued in phases until all affected transactions have been processed. At this time, we do not have an estimated completion date, as the upcoming holiday weekend may impact processing times. We will share additional updates as more information becomes available. We appreciate your patience and understanding while we work to complete this process.
9. Jul 4, 2026, 18:38 UTC
   resolved
   This incident has been resolved.

Updates as published by Second Life (original).