Critical incident

Scaleway: Emergency Maintenance - Dedibox Console

Oct 21, 2026, 14:37 UTC
started
07:22 UTC
resolved October 22, 2026
16 h 45 min
duration

Affected: Dedibox, Dedibox Console

Current status of Scaleway: Minor issues — live Scaleway status

Timeline

  1. Oct 21, 2026, 14:37 UTC
    investigating
    Emergency Maintenance in Progress As part of our investigation into the PHP2SHELL vulnerability (CVE), we are placing console.online.net and api.online.net into maintenance mode as a precautionary measure. The entire console is temporarily unavailable. This maintenance affects only the control plane (Dedibox ordering system and management interface). Hosted servers and services are not affected. Your data remains safe. This maintenance is a precautionary measure while we investigate the vulnerability. We will provide an update as soon as the service is restored.
  2. Oct 21, 2026, 21:35 UTC
    investigating
    Investigation and mitigation of the PHP2Shell vulnerability are still ongoing. Your data and dedibox servers remain safe. You can continue to manage Dedibox servers through the Scaleway Console. We will restore the normal service status once maintenance is complete.
  3. Oct 22, 2026, 07:22 UTC
    resolved
    The Dedibox Console and API are now back online and fully operational. The security patches have been successfully applied to mitigate the PHP2Shell vulnerability. Thank you for your patience and understanding.

Updates as published by Scaleway (original).

Other services with incidents at the same time

This was part of a wider event: 109 services reported incidents within the hour.

More Scaleway incidents