Major incident

DAT Freight & Analytics: DAT Keypoint Login Issues

Sep 23, 2026, 10:51 UTC
started
17:38 UTC
resolved September 28, 2026
5 days 6 h
duration

Affected: Keypoint

Current status of DAT Freight & Analytics: Operational — live DAT Freight & Analytics status

Timeline

  1. Sep 23, 2026, 10:51 UTC
    investigating
    We are currently investigating an issue that is preventing some users from successfully logging into DAT Keypoint. Affected users may experience timeouts or receive a "Contact your administrator" error. Our engineering team is actively engaged and working to restore full access as quickly as possible. We apologize for any inconvenience and will provide our next update shortly.
  2. Sep 23, 2026, 11:58 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  3. Sep 28, 2026, 17:38 UTC
    resolved
    This incident has been resolved.

Updates as published by DAT Freight & Analytics (original).

Other services with incidents at the same time

This was part of a wider event: 12 services reported incidents within the hour.

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