Minor incident

Sage: Sage Expense Management Mobile - Operational

Affected: Sage Expense Management Mobile, Sage Expense Management Mobile, Sage Expense Management Mobile

Current status of Sage: Minor issues — live Sage status

Timeline

1. Oct 17, 2026, 04:42 UTC
   investigating
   We are investigating a potential issue with the service. An update will be provided within 30 minutes.
2. Oct 17, 2026, 04:53 UTC
   investigating
   We identified an issue preventing a small subset of customers using iOS mobile app in Asia Pacific and North America from creating and uploading assets. We are investigating the cause of the issue. In the meantime, impacted customers are encouraged to use the web application. We appreciate your patience as we work to resolve this issue.
3. Oct 17, 2026, 15:31 UTC
   monitoring
   The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
4. Oct 19, 2026, 10:54 UTC
   resolved
   The issue is resolved and Sage Expense Management mobile continues to perform as expected.

Updates as published by Sage (original).