Minor incident

Resideo: TC2 Thermostat Issue

Oct 29, 2026, 20:07 UTC

started

14:13 UTC

resolved November 5, 2026

6 days 18 h

duration

Affected: Total Connect 2.0

Current status of Resideo: Operational — live Resideo status

Timeline

Oct 29, 2026, 20:07 UTC
monitoring
We are investigating an issue that may impact thermostat access and control within Total Connect 2.0. As a workaround, affected thermostat can continue to be accessed and controlled through the Resideo Smart Home app. Alarm delivery is not impacted.
Nov 5, 2026, 14:13 UTC
resolved
Systems are operational.

Updates as published by Resideo (original).

This was part of a wider event: 13 services reported incidents within the hour.

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WiscNet 19:07 UTC · [2310856] Benton School District - Down