Major incident

QuickBooks: Some users may encounter issues when trying to Login to QuickBooks Online

Sep 2, 2026, 04:16 UTC
started
04:19 UTC
resolved
4 min
duration

Affected: United States, EMEA, Canada

Current status of QuickBooks: Operational — live QuickBooks status

Timeline

  1. Sep 1, 2026, 20:56 UTC
    investigating
    We're currently investigating an issue affecting QBO logins. Some users may also see errors while using the different features inside the application. Our engineering team is actively working to resolve this, and we'll share updates as they become available. We apologize for the inconvenience.
  2. Sep 1, 2026, 21:12 UTC
    investigating
    We are continuing to investigate this issue.
  3. Sep 1, 2026, 22:20 UTC
    investigating
    We are continuing to investigate this issue.
  4. Sep 2, 2026, 00:02 UTC
    identified
    Our engineering team has figured out the root cause of the issue and a fix is in deployment, we are already seeing recovery across our systems and soon the service will be fully restored. We'll share updates as they become available. We apologize for the inconvenience this caused and thank you for your patience.
  5. Sep 2, 2026, 04:16 UTC
    identified
    Our engineering team has figured out the root cause of the issue and a fix is in deployment, we are already seeing recovery across our systems and soon the service will be fully restored. We'll share updates as they become available. We apologize for the inconvenience this caused and thank you for your patience.
  6. Sep 2, 2026, 04:19 UTC
    resolved
    The issue has been fixed and we confirm the system recovery across all regions. We apologize for the inconvenience this caused and thank you for your patience.

Updates as published by QuickBooks (original).

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This was part of a wider event: 23 services reported incidents within the hour.

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