Major incident

QuickBooks: Quickbooks Online Latency Issue

Affected: United States, EMEA, Canada

Current status of QuickBooks: Operational — live QuickBooks status

Timeline

1. Aug 19, 2026, 14:30 UTC
   investigating
   We are aware that some customers are experiencing latency when using QuickBooks Online. Our engineering team is actively investigating the issue to identify the root cause and restore normal performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available.
2. Aug 19, 2026, 16:13 UTC
   monitoring
   The latency issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery
3. Aug 19, 2026, 16:54 UTC
   resolved
   Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

Updates as published by QuickBooks (original).