Major incident

Qonversion: Charts data delayed

Affected: Realtime Dashboards

Current status of Qonversion: Operational — live Qonversion status

Timeline

1. Jun 26, 2026, 01:53 UTC
   investigating
   We've experienced a temporary dashboards outage. The outage was related to the raw data preprocessing within the analytics database. This issue does not affect your data and Subscription Management or your customers; it's all about the data on the dashboards. We are working to have the service back up and running as soon as possible.
2. Jun 26, 2026, 01:59 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Jun 26, 2026, 02:01 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Jun 26, 2026, 02:10 UTC
   resolved
   This incident has been resolved.

Updates as published by Qonversion (original).